Cancellation & Rescheduling Policy

You are able to adjust your appointment online if there is more than 24 hours prior to your appointment.

Appointments cancelled or rescheduled within 24 hours will result in a fee of 100+hst, to compensate the therapist for their time booked.

The charge will be paid by the card on file. Please note that your benefits will not cover fees paid for missed appointments.

Thank you for respecting our time, and my sincerest thank you for supporting my small business!

Late Arrivals

We will do our best to accommodate you, however it is rare that we can provide the full treatment in these cases. You are responsible to pay the fee for the time booked, not received.

Refusal of Service

We reserve the right to refuse service before or discontinue our treatment. Reasons for this may include (but not limited to):

• comments that are derogatory or sexual in nature
• if you arrive intoxicated
• if you have a skin condition that appears contagious

Refunds for unfinished or refused treatments will not be provided.